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Warranty Policy

Welcome to Malinto's Warranty Policy page. If you're visiting because you've encountered a problem with one of our products, we sincerely appreciate your willingness to give it another chance. Our goal is to resolve any issues swiftly and satisfactorily.

Malinto Warranty Commitment

At Malinto, we pride ourselves on prioritizing design and quality above all. We believe in using the highest-quality materials available to create products that are not only innovative but also durable and reliable.

Warranty Coverage:

  • Malinto offers a two-year manufacturer warranty from the date of delivery for all products, except for HexaCharge, which enjoys an extended three-year manufacturer warranty due to its innovative design and essential role in daily tech use.

What the Warranty Covers:

  • Malinto’s warranty safeguards against defects in materials, manufacturing, and workmanship under normal usage for the duration of the warranty period, subject to the conditions outlined in this policy.
  • This warranty specifically excludes damage to the product or any personal property, such as smartphones, headphones, or other devices, resulting from negligence, misuse, normal wear and tear, alterations, accidents, or failure to follow operating instructions.

Exclusions:

  • Normal wear and tear, improper handling, and product modifications are not covered under our warranty.
  • Malinto is not liable for the repair or replacement of non-Malinto products or personal property damaged during the use of our products.
  • Products purchased from unauthorized resellers are not covered by this warranty.

Claiming Warranty

How to Submit a Claim:

  • If you need to make a warranty claim, please visit our Warranty Claim Page where you'll find detailed instructions and the form required to proceed with your claim.

Additional Warranty Info

Coverage for Sale Items:

  • Items purchased at full price or during Malinto sales events are fully covered by our warranty, ensuring peace of mind regardless of the price paid.

Specific Product Warranties:

  • Unlike more conventional items, our HexaCharge product carries a three-year warranty due to its sophisticated technology and critical functionality.

Low-Cost Replacements:

  • For accessories like screen protectors, which are prone to installation errors, Malinto offers low-cost replacements to ensure you can protect your device without undue financial burden.

At Malinto, we're dedicated to providing you with quality products and reliable service. Our warranty policy is a testament to our commitment to stand by our products and support our customers. Thank you for trusting Malinto to enhance your digital lifestyle. If you encounter any issues, we are here to help and ensure your satisfaction.